Paw patrol toothbrush song12/14/2023 In some rare case, the tracking information may not update but you will still receive your order. Please allow 1 - 4 days for the tracking information to show. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. Due to increased shipping rates, we are no longer able to cover the cost of shipping to these regions. *Free shipping excludes United Arab Emirates, India, and Switzerland. Territories of the United States: For those who reside in a territory of the United States that we ship to, please allow anywhere between 5-15 business days for your order to reach your destination. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. US orders are shipped by E-packet, which is a US Postal Service product. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days.The time frame for order delivery is divided into two parts: We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by additional 1-2 business days. Express shipping options and any other third-party fees are non-refundable. You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. Your items are shipped from our warehouses located in either Malaysia, Vietnam Hong Kong (China), or US. All prices on the website include FREE standard shipping worldwide*.
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